NF ISO 26362

NF ISO 26362

March 2009
Standard Current

Access panels in market, opinion and social research - Vocabulary and service requirements

ISO 26362:2009 specifies the terms and definitions, as well as the service requirements, for organizations and professionals who own and/or use access panels for market, opinion and social research. It develops the criteria against which access panel providers can be evaluated and against which the quality of access panels can be assessed. ISO 26362:2009 is applicable to all types of access panels, whether recruited and used online (e.g. via internet) or offline (e.g. via telephone, post or face-to-face interaction).

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Main informations

Collections

National standards and national normative documents

Publication date

March 2009

Number of pages

19 p.

Reference

NF ISO 26362

ICS Codes

03.020   Sociology. Demography

Classification index

X50-066

Print number

1 - 16/03/2009

International kinship

ISO 26362:2009
Sumary
Access panels in market, opinion and social research - Vocabulary and service requirements

ISO 26362:2009 specifies the terms and definitions, as well as the service requirements, for organizations and professionals who own and/or use access panels for market, opinion and social research. It develops the criteria against which access panel providers can be evaluated and against which the quality of access panels can be assessed.

ISO 26362:2009 is applicable to all types of access panels, whether recruited and used online (e.g. via internet) or offline (e.g. via telephone, post or face-to-face interaction).

Table of contents
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  • Avant-propos
    iv
  • Introduction
    v
  • 1 Domaine d'application
    1
  • 2 Références normatives
    1
  • 3 Termes et définitions
    1
  • 4 Exigences
    4
  • 4.1 Exigences générales
    4
  • 4.2 Organisation et responsabilité
    4
  • 4.3 Recrutement de nouveaux panélistes
    5
  • 4.4 Structure et taille de l'"access panel"
    7
  • 4.5 Gestion de l'"access panel"
    8
  • 4.6 Utilisation de l'"access panel"
    10
  • 4.7 Rapport au client
    11
  • 4.8 Règles de conduite professionnelle
    12
  • Annexe A (informative) Références aux paragraphes de l'ISO 20252:2006 dans la présente Norme internationale
    13
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