NF ISO 21001

NF ISO 21001

August 2018
Standard Current

Educational organizations - Management systems for educational organizations - Requirements with guidance for use

ISO 21001:2018 specifies requirements for a management system for educational organizations (EOMS) when such an organization: a) needs to demonstrate its ability to support the acquisition and development of competence through teaching, learning or research; b) aims to enhance satisfaction of learners, other beneficiaries and staff through the effective application of its EOMS, including processes for improvement of the system and assurance of conformity to the requirements of learners and other beneficiaries. All requirements of ISO 21001:2018 are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery. ISO 21001:2018 can be applied to educational organizations within larger organizations whose core business is not education, such as professional training departments. ISO 21001:2018 does not apply to organizations that only produce or manufacture educational products.

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Main informations

Collections

National standards and national normative documents

Publication date

August 2018

Number of pages

73 p.

Reference

NF ISO 21001

ICS Codes

03.100.70   Management systems
03.180   Education

Classification index

X50-960

Print number

1

International kinship

ISO 21001:2018
Sumary
Educational organizations - Management systems for educational organizations - Requirements with guidance for use

ISO 21001:2018 specifies requirements for a management system for educational organizations (EOMS) when such an organization:

a) needs to demonstrate its ability to support the acquisition and development of competence through teaching, learning or research;

b) aims to enhance satisfaction of learners, other beneficiaries and staff through the effective application of its EOMS, including processes for improvement of the system and assurance of conformity to the requirements of learners and other beneficiaries.

All requirements of ISO 21001:2018 are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery.

ISO 21001:2018 can be applied to educational organizations within larger organizations whose core business is not education, such as professional training departments.

ISO 21001:2018 does not apply to organizations that only produce or manufacture educational products.

Table of contents
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  • 1 Domaine d'application
  • 2 Références normatives
  • 3 Termes et définitions
  • 4 Contexte de l'organisme
  • 5 Leadership
  • 6 Planification
  • 7 Support
  • 8 Réalisation des activités opérationnelles
  • 9 Évaluation des performances
  • 10 Amélioration
  • Annexe A Exigences supplémentaires relatives à l'éducation des très jeunes enfants
  • Annexe B Principes d'un SMOE
  • Annexe C Classification des parties intéressées en rapport avec les organismes d'éducation/formation
  • Annexe D Lignes directrices relatives à la communication avec les parties intéressées
  • Annexe E Processus, mesures et outils des organismes d'éducation/formation
  • Annexe F Exemple de mise en correspondance avec des normes régionales
  • Annexe G Aspects de santé et sécurité concernant les organismes d'éducation/formation
  • Bibliographie
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