NF EN ISO 9241-420

October 2011

Standard Current

Ergonomics of human-system interaction - Part 420 : selection of physical input devices

ISO 9241-420:2011 provides guidance for the selection of input devices for interactive systems, based on ergonomic factors, considering the limitations and capabilities of users and the specific tasks and context of use. It describes methods for selecting a device or a combination of devices for the task at hand. It can also be used for evaluating the acceptability of trade-offs under the existing conditions. The target users of ISO 9241-420:2011 are user organizations and systems integrators who tailor systems for a given context of use. It is applicable to the following input devices: keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch-sensitive screens, styli and light pens. It does not specify design requirements or give recommendations for those devices.

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Main informations

Collections

National standards and national normative documents

Thematics

Sécurité, Silver économie, Gestion des risques et SST, Accessibilité, QSE

Publication date

October 2011

Number of pages

117 p.

Reference

NF EN ISO 9241-420

ICS Codes

13.180 Ergonomics

35.180 IT terminal and other peripheral equipment

Classification index

X35-122-420

Print number

1 - 05/10/2011

International kinship

ISO 9241-420:2011

European kinship

EN ISO 9241-420:2011

Sumary

Ergonomics of human-system interaction - Part 420 : selection of physical input devices

The target users of ISO 9241-420:2011 are user organizations and systems integrators who tailor systems for a given context of use.

It is applicable to the following input devices: keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch-sensitive screens, styli and light pens. It does not specify design requirements or give recommendations for those devices.

Table of contents

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Avant-propos
ix
Introduction
xii
1 Domaine d'application
1
2 Références normatives
1
3 Termes et définitions
1
4 Procédures de sélection de l'équipement - Considérations générales
11
4.1 Justification
11
4.2 Objectifs des procédures de sélection
13
5 Critères de performance
14
6 Méthodes et aides à la sélection des dispositifs
14
6.1 Analyse des tâches
14
6.2 Sélection fondée sur la description du produit
15
6.3 Essais utilisateur
15
6.4 Sélection fondée sur la pertinence à l'égard d'une tâche élémentaire d'importance primordiale
15
6.5 Sélection d'un clavier
19
7 Évaluation sur le terrain des dispositifs d'entrée
21
7.1 Justification
21
7.2 Méthodes
22
Annexe A (informative) Aperçu général de la série ISO 9241
26
Annexe B (informative) Essai de traçage
27
Annexe C (informative) Essai de déplacement
29
Annexe D (informative) Évaluation de confort
31
Annexe E (informative) Essais de frappe dans une direction
35
Annexe F (informative) Essai de frappe multidirectionnelle
38
Annexe G (informative) Essai de saisie de texte sur portable (claviers portatifs)
40
Annexe H (normative) Tableaux de sélection des dispositifs en fonction de la description du produit
43
Annexe I (informative) Essai d'utilisabilité pour claviers
102
Bibliographie
103

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